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cannot ftp download HP software

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patty_r
patty_r
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I cannot download my HP printer software. Vista, Dell computer

425 unable to open connection

The printer mentioned in the troubleshooting section has been uninstalled.

I cannot download my HP printer software. Vista, Dell computer 425 unable to open connection The printer mentioned in the troubleshooting section has been uninstalled.

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Halite
Halite
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Well you can bypass the problem by download with IE for now.

Go to Internet Options -> Advanced -> uncheck the box that says "Use Passive FTP".

I can't find similar options in Firefox.