Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I upgraded to FireFox 4.0, then 5.0, but I'm still getting reminders to update vers. 3. How do I eliminate those reminders?

  • 5 răspunsuri
  • 1 are această problemă
  • 14 vizualizări
  • Ultimul răspuns de gregory.s.smith

more options

When I originally installed Firefox, I installed version 3. When version 4.0 was released, I upgraded. Then, when version 5.0 was released, I upgraded again. But I am still getting notices that there is a new version of 3 and that I need to update. The last time I used the link to update, the update "hung" and failed to complete.

When I originally installed Firefox, I installed version 3. When version 4.0 was released, I upgraded. Then, when version 5.0 was released, I upgraded again. But I am still getting notices that there is a new version of 3 and that I need to update. The last time I used the link to update, the update "hung" and failed to complete.

Toate răspunsurile (5)

more options
more options

Thanks for the suggestions, but the first one did not work. The problem is that, even when showing hidden and system files, I could not find any of the listed files. The closest I could find was "updater", and deleting that did not help.

more options

It seems that the only help available is out of date. The corresponding page for Mozilla is also out of date.

more options

In which folder did you delete updater?


If files already have been downloaded then remove the files in the updates and updates\0 folder.

You can delete active-update.xml and updates.xml as well if present.

"C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates"
("%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox")

The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.

more options

cor-el;

    I am using Windows 7 (not Vista) and, even with the "Show Hidden and System files" option checked in Tools, the files and directories you identified do not exist.