Crashes Repeatedly
Crashes...tried in safe mode and didn't crash. Removed and re-stalled using NONE of the old profile info or add-ons. Added no add-ons, disabled graphics acceleration, still crashes unless in safe mode.
Toate răspunsurile (6)
That can be a problem with WebRoot software (WRusr.dll shows in the module list of the crash report).
WebRoot is not in the extensions list (I only see RoboForm), so you may need to check the settings in WebRoot or try to contact their support.
Oh that makes sense...I disabled one particular feature and will see if that helps. Thank you so much for your help. I really really appreciate it
You're welcome
This browser must be the laughing stock of microsoft. Here are my crash reports; do they tell any of you experts anything that might assist in persuading me to perservere with firefox :-
bp-6c464ccf-cee8-45ad-9838-cda5f212052626/05/201223:49 bp-0c1b0c94-9c7a-49f8-a497-2a5c7212052626/05/201223:48 bp-71e4b920-0aa9-4e64-a07a-5d212212052626/05/201223:47 bp-70cbf4f0-9757-45a3-a69c-ea976212052626/05/201223:46 bp-60560d0b-6a48-4ca0-b267-bd45d212052626/05/201223:29 bp-0b90ceed-9bd6-4598-9514-5aed5212052626/05/201218:07 bp-9537bdda-92dc-4922-a536-4ea16212052626/05/201218:06 bp-ee05544b-2897-49db-b0e7-0ed0e212052626/05/201218:05 bp-c9bfcddb-ed10-4381-ab20-b7efa212052626/05/201208:04 bp-4cf5dc38-b0e3-47b9-9478-9455a212052626/05/201208:01 bp-e8e75576-c437-40cb-8974-8cbbc212052626/05/201208:00 bp-f260be01-04e7-4d1f-929f-e3786212052626/05/201207:58 bp-7866f328-bc07-4b1d-acc4-e433a212052626/05/201207:57 bp-574cc293-ee64-43b9-9020-2f3d6212052626/05/201207:56 bp-bbacfee9-70da-4178-9b56-8f157212052626/05/201207:55 bp-07777aa5-02ac-4ca0-8a8e-e1268212052626/05/201207:54 bp-b3bd21bf-a06b-44c6-b605-b5f32212052626/05/201207:41 bp-a53f1b39-414e-49fb-8bae-42b53212052626/05/201207:40 bp-f952369e-f4dc-4885-a31a-91c1b212052626/05/201207:40 bp-99f58645-1ec0-4605-8c54-2eceb212052626/05/201207:39 bp-578a963c-dae4-4af5-9bcb-3e53a212052626/05/201207:04 bp-67604f1d-4896-4bc3-8c19-d208d212052626/05/201207:03 bp-6a0a3278-f7f3-4b48-aa46-bafb9212052525/05/201217:28 bp-5362ec89-b968-4b2d-bd13-8d30e212051919/05/201216:43 bp-c76fbbd4-0462-4904-9897-3a36f212050303/05/201210:20
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mackatak,
Do you have any download extensions?
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
See also:
I don't have any download extensions. Firefox crashes in safe mode as well.