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i cant delete emails in yahoo, but it works on explorer

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magalina
magalina
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I can't delete emails on my yahoo account. I worked with a yahoo rep who helped me to clear cache and cookies and disabled add-ons, but the issue persists. It works fine on explorer.

I can't delete emails on my yahoo account. I worked with a yahoo rep who helped me to clear cache and cookies and disabled add-ons, but the issue persists. It works fine on explorer.

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dumdidadida
dumdidadida
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Hi,

Please check if this happens in a new profile. If the new profile is okay, you can then Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.