Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

When trying to install newest version of Firefox, get administator password box popup

  • 1 răspuns
  • 2 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de finitarry

ifix4u
ifix4u
more options

I had firefox 15.0.1 on my computer, I tried to update, and could not. So, I uninstalled the older version, thinking that there was some sort of conflict between the old and newer versions. So, when I try to install Firefox 16.0.1, I get an administrator pop up box saying I need rights to continue. The word administrator is in the user name box, and the password box is empty. I have never entered/ or used an administrator password, and cannot figure out why this box keeps coming up. My system is a PC using Windows 7 32 bit. Appreciate any help you can give. Thanks, CraigL

I had firefox 15.0.1 on my computer, I tried to update, and could not. So, I uninstalled the older version, thinking that there was some sort of conflict between the old and newer versions. So, when I try to install Firefox 16.0.1, I get an administrator pop up box saying I need rights to continue. The word administrator is in the user name box, and the password box is empty. I have never entered/ or used an administrator password, and cannot figure out why this box keeps coming up. My system is a PC using Windows 7 32 bit. Appreciate any help you can give. Thanks, CraigL

Toate răspunsurile (1)

finitarry
finitarry
more options

See the thread on this page: 

https://support.mozilla.org/en-US/questions/937637