Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

fiefox keeps crashing and forces tablet restart

  • 3 răspunsuri
  • 6 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de Kevin

ssandeelee
ssandeelee
more options

over the last few days firefox (27) has started crashing and often causing the tablet to shut down and restart. this is very frustrating! I think it happens when it encounters pop ups, but not sure. My tablet is samsung gtp51120 with android 4.2.2. can you help please?

over the last few days firefox (27) has started crashing and often causing the tablet to shut down and restart. this is very frustrating! I think it happens when it encounters pop ups, but not sure. My tablet is samsung gtp51120 with android 4.2.2. can you help please?

Toate răspunsurile (3)

Kevin
Kevin
  • Moderator
more options

Do you have any crash IDs? https://support.mozilla.org/en-US/kb/Mozilla%20Crash%20Reporter

ssandeelee
ssandeelee Deținătorul întrebării
more options

no, just checked and there are no crash reports, probably as it forces the tablet to shut down and then restart.

Kevin
Kevin
  • Moderator
more options

Sounds like the device is running out of memory. Is there a specific site that causes this issue? Are you running Flash?