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Hi Mozilla Folks,

I just received this error message: "Secure Connection Failed

An error occurred during a connection to youandyourdogtraining.com. Peer reports it experienced an internal error.

Error code: SSL_ERROR_INTERNAL_ERROR_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem." 

This error message came up when I clicked on a hyperlink that was suppose to go to my website, screen shot attached. I'm a bit panicked as most of my new clientele find my tiny business from the Internet. I am also panicked because I may be one of the least tech savvy humans you will come across and have been overwhelmed with reading articles on how to address this (my nieces gave the best nickname, Kimmy Schmidt). Any help would be greatly appreciated.

Cheers, Ashley

I’m running Thunderbird 128.6.0esr (64-bit). I’m trying to export my address book in csv format. I tried to follow these instructions: Start Thunderbird In Address Books Select address book (not 'All Address Books' as it is a virtual search and not a true address book) Tools > Export Choose where to save Save as either: Comma Separated *csv files OR LDIF Click on 'SAve' However, I not finding the option to save as *.csv file. I get abook.sqlite file, but I can’t open file. What app do I use to open file so I can get a *csv file to I can export to use in Outlook. Thanks, John

My Samsung laptop uses Microsoft Outlook and it just froze my Comcast emails on the laptop (but not Samsung S23 phone). This after a failed effort to start a 1password account that refused for transfer saved passwords from Firefox, and also won't let Firefox use saved PWs to open sites.

This remains a problem even after theoretically deleting the 1password account from phone (a success) and laptop (partial success; icons still appear and require manual PW entries by me). I'm confused about the FF and Duck-Duck interface and maybe I should delete Duck-Duck if FF provides the same amenities and privacy? -- Greg

I listen to music and videos in tabs by pinning them. When doing so, the "Mute tab" icon is nearly half the size of the pinned tab. I've found others that have had this problem years ago (https://support.mozilla.org/en-US/questions/1411474), but the trick they use to fix this no longer seems to work. Does anyone have a way of simply disabling the mute feature? It's honestly more annoying than helpful because I accidentally click that infernal mute button numerous times a day when I simply want to switch back to what's playing. Thanks for any help.

This article describes the issue but there is no resolution that works in all cases https://support.mozilla.org/en-US/questions/1323864

In my situation I have a work account that uses gmail as the mail server. every time I open TB I get this message popping up.

I have disabled all fetching of email and notifications of incoming mail and deleted related passwords.

Is there any way to fully disable an account without deleting it?

I didn't know there was a non-ESR version of Thunderbird until I found out by chance a few days ago! Since the latest update to ESR 128.5.2 has crashed 11 times this week, I would like to move to the latest version (64 bit?) non-ESR. There must surely be an official Mozilla step-by-step guide to doing this?

Just purchased a new desktop that came with Windows 11 pro installed. I don't like it. Also having to start from scratch is annoying having to redo all the fixes to Firefox I did on the old computer anyhow.

The attached shows the Toolbar drop downs and what I have done to get rid of them of course the "Show an image preview when you hover on a tab" does just that but the description box (see attached) is still there.

OK I have Firefox 134.0.1 (64-bit) as mentioned Windows 11 pro Any help please and please keep in mind I don't understand a lot of computer speak I am 69yo but can do a bit.

I accidentally Uninstalled my Firefox(don't ask). So I reinstalled it. How do I get the info from my old installation into my new installation? I don't have the sign in info for my old installation as that where it was saved.

few days ago, i was trying to remove unimportant entries from the browsing history section. i discovered that my delete button wasn't working and no entry was being deleted, not even when i was trying to remove using the mouse right side button. at first, i thought the delete button of the keyboard has become faulty. but i found that it was working fine in other apps or parts of the Windows OS. so i tried again removing the entries but couldn't do it. then i closed the firefox browser and reopened it. to my horror, i found that all entries before November in the firefox history section have just disappeared. nothing is there. i felt very much shocked and sad because there were lots of important entries which i have stored for almost two years. now i don't know how to restore my lost history entries. just because of some errors in the firefox program, i have lost my long saved entries. please suggest me how to restore it.

Hi,After many years of excellent use, thunderbird keeps crashing just recently with a "I'm sorry" popup. I seem to get about 20-30 secs of use each time I click to open it again. It receives emails and send them (provided I am super quick) and crashes. I would put myself in the low PC literacy camp as well and truly retired. ta david

Since updating Thunderbird crashes shortly after starting or sooner if I initiate an update check. If I pull the internet connection and the update check fails it doesn't crash.

When in full screen, is it possible to reveal both toolbars with a mouse hover, rather than just the navbar

Also, is it possible to move the "Zoom" entry to the top of the menu.

BTW, what do you do here when the none of the "Please Select" topics match your question, since there is no "Other" option?

I'm no longer able to play youtube videos on Firefox. I've tried everything from re-starting laptop (this worked initially) to refreshing/ updating Firefox browser as well as clearing Firefox cache and cookies. Any help will be appreciated.

Thanks, MC chowbabyhi@aol.com

p.s. youtube does work and play on my Edge browser

Hello - Some years ago I had old Emails recovered by the support team which were indeed fully deleted in all folders of T'bird. They directed me to the online version to achieve the recovery and it worked well. I am need again and cannot locate those instructions. To be clear, the procedure was from the support team guiding the way. Anyone have possession of these instructions or algorithm, or a better method that still works? Many thanks :)

I need help with my Thunderbird email. It stopped working. I was given a complicated solution to fix it that I wasen`t able to do. I`m 83 and this is getting too complicated for me. Can one of you get into my program and fix it.? wolfy@bellsouth.net Ralph Toler

No one has replied to any reports I have submitted about the Thunderbird Crash. Internet rumors are saying that Mozilla has abandoned THUNDERBIRD for something else. I want my email to function like it had before.