Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox runs exactly 15 seconds then shuts down. Why

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

dscarborough
dscarborough
more options

Just installed Firefox today. It Runs for 15 seconds then shuts down. Have not been able to set preferences, visit web sites, nothing at all.

Just installed Firefox today. It Runs for 15 seconds then shuts down. Have not been able to set preferences, visit web sites, nothing at all.

Chosen solution

What OS are you using?

Read this answer in context 👍 0

All Replies (4)

mimi89999
mimi89999
more options

Chosen Solution

What OS are you using?

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

dscarborough
dscarborough Question owner
more options

dscarborough said

Just installed Firefox today. It Runs for 15 seconds then shuts down. Have not been able to set preferences, visit web sites, nothing at all.

None of the solutions worked. But it is solved. One of the tabs that automatically started when the browser opened for the first time was bad. Mozzilla actually put up an apology screen that gave me the chance to close all tabs and open the browser without any tabs. All is well.

FredMcD
FredMcD
more options

That's 'good to hear. Please flag your last post as Solved Problem so other will know.

What was the bad page that caused the problem?