We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox & Flashplayer constantly crashing 05/02/15

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

I've been using Firefox for years with no issues but lately it has been constantly crashing and so has flash player. Mozilla has offered the same solutions to this problem and it does not work to fix anything. What gives?

I've been using Firefox for years with no issues but lately it has been constantly crashing and so has flash player. Mozilla has offered the same solutions to this problem and it does not work to fix anything. What gives?

All Replies (2)

more options

IndianG said

I've been using Firefox for years with no issues but lately it has been constantly crashing and so has flash player. Mozilla has offered the same solutions to this problem and it does not work to fix anything. What gives?

I have same problem , Only browser EVER use , only one update had to remove as wasn't compatible with Roboform & that's a Must ! think last update is a disaster . It constantly stops responding & crashes at least 7x a day .Impossible to work . Told me how to submit crash to the forum , got screenshot & crashed & since then unable to get another screenshot , going out of my mind ...what do we do ???

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: