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I cant get on face book

  • 2 replies
  • 30 have this problem
  • 1 view
  • Last reply by cor-el

jackiemayor
jackiemayor
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I was able to use facebook yesterday but today it wont connect it says secure connection failed

I was able to use facebook yesterday but today it wont connect it says secure connection failed

All Replies (2)

guigs
guigs
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Please first try these troubleshooting steps:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you can't inspect the certificate via "I Understand the Risks" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.