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My Firefox keeps freezing after startup, even when I start it in safe-mode.

  • 1 reply
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  • Last reply by FredMcD

PostULater
PostULater
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Firefox starts okay, but when I try to do anything, i.e. search anything, or go to a website, it instantly crashes. I've tried starting it in safe-mode, but nothing changes. I've updated my Firefox to the most recent version, but that didn't help.

Firefox starts okay, but when I try to do anything, i.e. search anything, or go to a website, it instantly crashes. I've tried starting it in safe-mode, but nothing changes. I've updated my Firefox to the most recent version, but that didn't help.

All Replies (1)

FredMcD
FredMcD
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Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29