Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are font sizes different when formatting is the same?

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by coffent

more options

When I reply to an HTML message (in HTML) the text I type is a different size than that in the original message. The original message text is "Body Text, Arial, Medium". If I format my reply text exactly the same, the font is smaller than the original. If I increase the font size, then the font is larger than the original. Why aren't text passages formatted in exactly the same way, the same?

When I reply to an HTML message (in HTML) the text I type is a different size than that in the original message. The original message text is "Body Text, Arial, Medium". If I format my reply text exactly the same, the font is smaller than the original. If I increase the font size, then the font is larger than the original. Why aren't text passages formatted in exactly the same way, the same?

Chosen solution

While Thunderbird may be telling you it is Arial medium. Most likely it is Arial and a number either in points or pixels. Microsoft Outlook in particular spend inordinate amount of space on specifying fonts in point (which are actually no good in HTML)

The only way to be sure exactly how the original mail is defined is to look at the message source (ctrl+U)

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

While Thunderbird may be telling you it is Arial medium. Most likely it is Arial and a number either in points or pixels. Microsoft Outlook in particular spend inordinate amount of space on specifying fonts in point (which are actually no good in HTML)

The only way to be sure exactly how the original mail is defined is to look at the message source (ctrl+U)

more options

Thanks - you're right. ctrl+U shows the original message as

"[div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"]"

and my reply as "[font face="Arial"][span id="yui_3_16_0_1_1445372843970_36749"][font size="+1"]" (where I've substituted "[" for ">")

Modified by coffent