Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

If we leave an internet provider will Thunderbird retain our address list when we get a new provider?

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by Matt

more options

Our ISP is Time-Warner Cable. Soon we will be moving and have to close the TWC account. After we do so, can we keep Thunderbird? If so, when we get a new ISP and email address will Thunderbird retain our address books or do we need to export them to a file and import them again when we have a new account?

Our ISP is Time-Warner Cable. Soon we will be moving and have to close the TWC account. After we do so, can we keep Thunderbird? If so, when we get a new ISP and email address will Thunderbird retain our address books or do we need to export them to a file and import them again when we have a new account?

All Replies (1)

more options

Address books are static. The account if it is POP will remain exactly as it is. If it is IMAP, the mail will disappear. I suggest you copy all mail to a "local folders" location as once there the mail is also static as the address book.