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TB 45 Emails not delivered from POP3 account. OK from SMTP.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Zenos

RSavage
RSavage
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When I send emails from my POP3 account they appear in the 'Sent' folder but do not reach the addressee. As an experiment I created an email address with my ISP - my normal email address is from an ISP absorbed by TalkTalk :-( - and created an SMTP account in TB for it. I can successfully send email from that account. I have re-installed TB 45 but that has made no improvement. I don't want to delete my existing TB install because of the pain of recovering the email - unless someone can explain a pain-free way of doing so.

When I send emails from my POP3 account they appear in the 'Sent' folder but do not reach the addressee. As an experiment I created an email address with my ISP - my normal email address is from an ISP absorbed by TalkTalk :-( - and created an SMTP account in TB for it. I can successfully send email from that account. I have re-installed TB 45 but that has made no improvement. I don't want to delete my existing TB install because of the pain of recovering the email - unless someone can explain a pain-free way of doing so.

All Replies (1)

Zenos
Zenos
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POP is for incoming, SMTP for outgoing, so your description doesn't make much sense. It may be helpful if you posted here your account settings.

Please add the troubleshooting information to your post.

To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Clear the checkbox named "Include account names"
  • Use the button Copy to clipboard to select all.
  • Paste this in your post.