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How do I fix "The connection to www.amazon.com was interrupted while the page was loading."

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by FredMcD

timewastedagain
timewastedagain
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When trying to load https://www.amazon.com/, the error message is "Problem loading page" and "Secure Connection Failed"

"The connection to www.amazon.com was interrupted while the page was loading."

"The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. 

   Please contact the website owners to inform them of this problem."

I contacted IYogi for help and was encouraged to buy 200 bucks worth of network protection on top of the Norton product I already have, based on supposedly having 426 or so trojan viruses. Hmmmm...opted not to fork over the money.

When trying to load https://www.amazon.com/, the error message is "Problem loading page" and "Secure Connection Failed" "The connection to www.amazon.com was interrupted while the page was loading." "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." I contacted IYogi for help and was encouraged to buy 200 bucks worth of network protection on top of the Norton product I already have, based on supposedly having 426 or so trojan viruses. Hmmmm...opted not to fork over the money.

All Replies (1)

FredMcD
FredMcD
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message