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Firefox crashes

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  • 1 has this problem
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  • Last reply by philipp

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Firefox keeps crashing on me and I don't know why. I send in error reports with email but no response. I have uninstalled and reinstalled it. Crash ID: bp-768f9ee3-8cb4-4130-b163-9ce122161130

Firefox keeps crashing on me and I don't know why. I send in error reports with email but no response. I have uninstalled and reinstalled it. Crash ID: bp-768f9ee3-8cb4-4130-b163-9ce122161130

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hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).