Hotmail not working on TB 78.6.1
I reset my Hotmail password - yesterday. Now, I am unable to receive any Hotmail emails on my Windows PC's - I get an error I have reset the password on my two android devices and they work OK I have tried POP3 and IMAP and both error My main email works - just not Hotmail I noticed that the server settings have changed to incoming OUTLOOK.OFFICE365.COM outgoing SMTP.OFFICE365.COM and, since I don't have office365 - wonder IS THIS THE PROBLEM ? What settings should I use ? Attached screen shot of error - nb Personal details removed - but checked as OK using webmail
Chosen solution
Thank you.
I looked up your suggestion about "app-specific password" and found the solution using hotmail "app password". Here is a Microsoft Link to generate the "app password" (along with instructions on how to use it) (the password is unique per hotmail account and per mail app)
it worked with thunderbird and also Mac Mail for older macOS that don't support 2FA.
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Is 2-step-verification enabled for the affected account?
Yes it was - I have cleared the 2-step verificatiion and I can now receive emails on my hotmail account - but still not send any from my Win 10 laptop The outbox and sent folders are missing as well Whats going on ?
Modified by Weevie123
Any advice ?
Modified by Weevie123
How is the account configured now, POP or IMAP?
this earlier discussion/suggesitons might be helpful/useful: • Microsoft Hotmail/Outlook,etc related settings for TB.
Stans said
Is 2-step-verification enabled for the affected account?
Is there a way to keep hotmail 2FA and use thunderbird? If not, could this be a future feature? for instance adding an hotmail account with 2FA active on apple mail (recent versions) or MS outlook, shows an extra popup where I can enter my 2FA code.
linocajo said
Stans said
Is 2-step-verification enabled for the affected account?Is there a way to keep hotmail 2FA and use thunderbird? If not, could this be a future feature? for instance adding an hotmail account with 2FA active on apple mail (recent versions) or MS outlook, shows an extra popup where I can enter my 2FA code.
Yeah, using an app-specific password and NOT your account's primary password. I have multiple Outlook.com accounts in Thunderbird and ALL of them have 2FA enabled, but I use IMAP instead of POP. They work just fine using their respective app-specific passwords. There is a known server-side issue with POP access for Outlook.com accounts that I'm not sure Microsoft has resolved yet.
Chosen Solution
Thank you.
I looked up your suggestion about "app-specific password" and found the solution using hotmail "app password". Here is a Microsoft Link to generate the "app password" (along with instructions on how to use it) (the password is unique per hotmail account and per mail app)
it worked with thunderbird and also Mac Mail for older macOS that don't support 2FA.
Stans said
How is the account configured now, POP or IMAP?
POP - I can receive but not send hotmail from Thunderbird Using OUTLOOK from OFFICE 2019 allows send and receive I am giving up on a Thunderbird after almost 15 years and switching to Outlook 2019 How do I transfer my 15 years of archived emails to Outlook ? Outlook needs a PST file and Thunderbird / via Mozbackup produces a MBOX or PCV file !
Modified by Weevie123