Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Browser Flaw

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

I am unable to connect to the Nord VPN website or the Express VPN website because of a security issue with the Firefox Browser and I am unable to bypass the security and go to the site anyway. Here is what the message said: Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.nordvpn.com because this website requires a secure connection.

What can you do about it?

www.nordvpn.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Learn more…

How can I connect to these websites?

I am unable to connect to the Nord VPN website or the Express VPN website because of a security issue with the Firefox Browser and I am unable to bypass the security and go to the site anyway. Here is what the message said: Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to www.nordvpn.com because this website requires a secure connection. What can you do about it? www.nordvpn.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the website, and there is nothing you can do to resolve it. If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem. Learn more… How can I connect to these websites?

All Replies (1)

more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean