We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Adobe Acrobat Extension for MacOS Firefox Desktop Version Disappeared

Ralph G.
Ralph G.
more options

Greetings, at one point my Adobe Acrobat add on was available with my Firefox desktop version installed on my MacBook Pro (Big Sur 11.6); however, it vanished. I attempted to uninstall reinstall both Firefox and Adobe Acrobat, but it has not returned. Does anyone have any ideas on how I can get this back? Thank you!

Greetings, at one point my Adobe Acrobat add on was available with my Firefox desktop version installed on my MacBook Pro (Big Sur 11.6); however, it vanished. I attempted to uninstall reinstall both Firefox and Adobe Acrobat, but it has not returned. Does anyone have any ideas on how I can get this back? Thank you!

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Ralph, depending on your Acrobat version, you may be able to install it manually. This post has the steps to add it to Firefox, but your Step #1 is going to look different because the file system is different on Mac:

https://support.mozilla.org/questions/1332623

This article might help, it lists several different paths Adobe uses to store Acrobat files: https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide_Mac/macintosh_deployment.html

In reading threads, I glazed over a bit on the difference between the system library and the user library...