We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

mail merge not working after recent update

  • 3 replies
  • 2 have this problem
  • 37 views
  • Last reply by Lampros

phoenix10
phoenix10
more options

We had a recent Thunderbird update today and our mail merge no longer works. We use a template with '{{email}}' in the 'To' field of the template and Thunderbird is trying to validate this as a valid address. I have tried a number of things without success. This is a critical part of our business and is used daily.

We had a recent Thunderbird update today and our mail merge no longer works. We use a template with ''''{{email}}'''' in the ''''To'''' field of the template and Thunderbird is trying to validate this as a valid address. I have tried a number of things without success. This is a critical part of our business and is used daily.

Chosen solution

Enter {{Emails}} and not {Email} then press enter to activate merge feature. See attached image

Read this answer in context 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I suggest you address support issues with the add-on to the add-on author whom I have found to be most helpful and responsive over the years.

See https://addons.thunderbird.net/en-us/thunderbird/addon/mail-merge/ for support options.

danny46
danny46
more options

looks like upgrading the plug-in addresses the issue

Modified by danny46

Lampros
Lampros
more options

Chosen Solution

Enter {{Emails}} and not {Email} then press enter to activate merge feature. See attached image