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Can't buy OWL license

  • 3 replies
  • 0 have this problem
  • 1 view
  • Last reply by david

kalmer
kalmer
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I wanted to purchase an OWL domain license for 10 users through the OWL page

I filled in the information. The OWL page showed that the amount is 80 + VAT ~96€

When I went to pay, the bank showed me the amount of 95.20 and I could not change it. This amount probably came from the OWL page.

I confirmed the payment and when I got back to the OWL page I got an error message that my paid amount is less than 96 and the payment failed. I tried 3 times but the result is the same. The amounts were still withdrawn from the bank 3 times, but the desired license was not obtained. I also wrote to OWL support, but there has been no response. Things are getting suspicious. There is no phone number on the website to call.

So I decided to write to the support of Thunderbird as an OWL partner. Maybe you can contact them.

I hope OWL is not a SCAM

I wanted to purchase an OWL domain license for 10 users through the OWL page I filled in the information. The OWL page showed that the amount is 80 + VAT ~96€ When I went to pay, the bank showed me the amount of 95.20 and I could not change it. This amount probably came from the OWL page. I confirmed the payment and when I got back to the OWL page I got an error message that my paid amount is less than 96 and the payment failed. I tried 3 times but the result is the same. The amounts were still withdrawn from the bank 3 times, but the desired license was not obtained. I also wrote to OWL support, but there has been no response. Things are getting suspicious. There is no phone number on the website to call. So I decided to write to the support of Thunderbird as an OWL partner. Maybe you can contact them. I hope OWL is not a SCAM

All Replies (3)

david
david
  • Top 10 Contributor
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No, OWL is not a scam and many people use it. OWL is a separate organization and you need to work with them on your issue.

kalmer
kalmer Question owner
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OK. I understand that many people use etc. But I have sent them several letters but have not received a reply. The payment has gone from my bank, but I haven't received the license. If you have any other contacts for them (besides owl.support@beonex.com) I would appreciate it.

david
david
  • Top 10 Contributor
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You might try their website at beonex dot com as there is a contact page there. I have subscribed to their addons in the past and received good support, so I am surprised. Good luck.