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wont access the internet - only happens sometimes

  • 2 replies
  • 0 have this problem
  • 8 views
  • Last reply by James

amondello2005
amondello2005
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for the past several months, FF has just been hanging when I attempt to open a website. sometimes it sits there for hours and never connects yet if I open Chrome, I have instant access. I have troubleshot, deleted and reinstalled FF, used safe mode to diagnose the problem. I have done everything I can think of, I even clear all history daily...and NOTHING helps. Sometimes I have no problems for weeks, then all of a sudden, I can't access the internet but ONLY with FF. I'm ready to just delete everything and never use FF again, but I like it and have been using it for 6 years. Chrome works 100% of the time....FF is hit or miss lately and I'm about done with it.

for the past several months, FF has just been hanging when I attempt to open a website. sometimes it sits there for hours and never connects yet if I open Chrome, I have instant access. I have troubleshot, deleted and reinstalled FF, used safe mode to diagnose the problem. I have done everything I can think of, I even clear all history daily...and NOTHING helps. Sometimes I have no problems for weeks, then all of a sudden, I can't access the internet but ONLY with FF. I'm ready to just delete everything and never use FF again, but I like it and have been using it for 6 years. Chrome works 100% of the time....FF is hit or miss lately and I'm about done with it.

All Replies (2)

Dropa
Dropa
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Since you provided no screenshot errors or problem URL - no one reading will be able to verify or replicate the issue that your referring to?

James
James
  • Moderator
  • Top 10 Contributor
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https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors https://support.mozilla.org/en-US/kb/server-not-found-connection-problem https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating