Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Prints using wrong page size - all settings correct but still wrong print

more options

Using firefox 4.0.1, system has a Rimage CD printer defined but not in use, also HP laserjet 4. HP printer is the default printer. Firefox prints only using CD sized area on HP printer. HP printer is configured in windows as letter size paper, also defined that way in Firefox. I've reset all info multiple times with no effect on printing. All other apps print to the HP printer correctly. Using Windows XP.

Using firefox 4.0.1, system has a Rimage CD printer defined but not in use, also HP laserjet 4. HP printer is the default printer. Firefox prints only using CD sized area on HP printer. HP printer is configured in windows as letter size paper, also defined that way in Firefox. I've reset all info multiple times with no effect on printing. All other apps print to the HP printer correctly. Using Windows XP.

All Replies (3)

more options

You need to check the profs for that printer from within Firefox, using the Properties button in the "native print dialog" window - which is what you see when doing {Ctrl + P}.

http://kb.mozillazine.org/Problems_printing_web_pages

more options

Print / Properties / Layout / Advanced says letter size paper. I've been there multiple times with no change in results.

more options