We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

javascript is enabled so why does it keep saying it's disabled?

  • 3 replies
  • 5 have this problem
  • 105 views
  • Last reply by cor-el

more options

im trying to get on a site which requires javascript but even as java is enabled (i went to options/content and the box is checked) when i log into the site the error says "Our File Manager requires Javascript. Please turn on Javascript in your browser and reload this page." i restarted firefox and my computer but it didnt solve anything.

im trying to get on a site which requires javascript but even as java is enabled (i went to options/content and the box is checked) when i log into the site the error says "Our File Manager requires Javascript. Please turn on Javascript in your browser and reload this page." i restarted firefox and my computer but it didnt solve anything.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

deleting cache and cookies did the trick. thanks! happy happy face :) :)

more options

You're welcome