those auto-updates should have been going on for 1-2 weeks already. if you didn't receive it yet, you can download & install it manually by visiting getfirefox.com. all your personal data will remain in your profile, but addons will be checked for compatibility...

Thanks, madperson. What I want to know is when, if ever, will Mozilla actually "automatically update [me] to the latest version" if I keep clicking the Ask Later button.

i don't know in which context this "ask later" button is appearing - in case the update is already downloaded & this is just the confirmation before installation, then you can likely keep clicking "ask later" indefinitely to delay the update. as i've said the auto-updates should have started 1-2 weeks ago, so there probably won't happen anything more than you're currently seeing (&still given a choice about it).

I fear that if customers keep clicking "Ask Later" v3.6.28 will never be "automatically updated." I want Mozilla to automatically update v3 browsers to v12+ by some date, say May 30, 2012. Mozilla's information, such as it is, implies that sometime in May all v3 Firefox browsers will be updated to v12+ automatically whether the customer wants to update or not (assuming the customer has not turned off updates in Tools, Options, Advanced, Update).