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I woke up this morning and google and gmail no longer work in firefox. I get the endless loop error

docs_laptops
docs_laptops
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I woke up this morning and google and gmail no longer work in firefox. I get the endless loop error.

I have the latest version of firefox and it is running under win 7 pro.

it was working great since I installed it 3 weeks ago and I use it every day.

the error reads:

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete. 

This problem can sometimes be caused by disabling or refusing to accept cookies.


However my cookies are still enabled and and i have never changed my settings

I woke up this morning and google and gmail no longer work in firefox. I get the endless loop error. I have the latest version of firefox and it is running under win 7 pro. it was working great since I installed it 3 weeks ago and I use it every day. the error reads: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. However my cookies are still enabled and and i have never changed my settings

All Replies (3)

Andrew
Andrew
  • Moderator
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See also:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.

docs_laptops
docs_laptops Question owner
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Thanks!

Works great now that I cleared the cookies and cache.