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When i log on to thunderbird, the in box has the message, 'building summary file', this then takes ages to do . how do I stop it doing this every time I log on?

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  • Last reply by Matt

Macbrownie
Macbrownie
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Hello,

This problem has only started happening in the last few days. Every time i log on the get emails, the inbox has a message saying 'building summary file'. it then takes ages to do this. i have tried deleting most of the in box and compacting the file but it still continues.

Hello, This problem has only started happening in the last few days. Every time i log on the get emails, the inbox has a message saying 'building summary file'. it then takes ages to do this. i have tried deleting most of the in box and compacting the file but it still continues.

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Matt
Matt
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Try restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.