Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Have been repeatedly for many days. Now emails disappearing.

  • 2 odpovede
  • 1 má tento problém
  • 8 zobrazení
  • Posledná odpoveď od DeborahN

DeborahN
DeborahN
more options

Thunderbird has been crashing many times a day for many days. It's usually when deleting/loading emails (very slow) and when restarting TB, I almost always have new emails. I believe this has been since the last upgrade. I tried reinstalling but that didn't fix it.

Now most of my emails have disappeared from my inbox for 2 out of 3 email profiles. I continue to send crash reports (probably up to around 50 at this point) and no response.

Thunderbird has been crashing many times a day for many days. It's usually when deleting/loading emails (very slow) and when restarting TB, I almost always have new emails. I believe this has been since the last upgrade. I tried reinstalling but that didn't fix it. Now most of my emails have disappeared from my inbox for 2 out of 3 email profiles. I continue to send crash reports (probably up to around 50 at this point) and no response.

Všetky odpovede (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

> no response.

You aren't contacted unless someone on the other end needs information from you.

Given that we know you are crashing, please post a few of your crash IDs. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports for instructions

DeborahN
DeborahN Autor otázky
more options

The problem was solved with the latest update (except for the hundreds of missing emails). As the problem started with the previous update, this resolution makes sense.