Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

LOST BOOKMARKS AFTER REFRESH

more options

Unfortunately I just did a refresh to Firefox and even more unfortunately I had no idea that fixing a slow opening of Firefox would erase all my very valuable bookmarks that I really need! There should be warnings posted as to what a refresh will really do before being allowed to click on the refresh button.

I have tried following videos on you tube to restore my bookmarks, but they are hard to follow and I have had no luck with them. I need a step by step video process with audio instructions so I can retrieve said bookmarks!

Please, any help will be greatly appreciated !!! Thanks, D.

Unfortunately I just did a refresh to Firefox and even more unfortunately I had no idea that fixing a slow opening of Firefox would erase all my very valuable bookmarks that I really need! There should be warnings posted as to what a refresh will really do before being allowed to click on the refresh button. I have tried following videos on you tube to restore my bookmarks, but they are hard to follow and I have had no luck with them. I need a step by step video process with audio instructions so I can retrieve said bookmarks! Please, any help will be greatly appreciated !!! Thanks, D.

Spremenil cor-el

Izbrana rešitev

Hi D, you can turn off the Caps Lock. On forums, that is considered SHOUTING. If the text is too small, try zooming: on your keyboard, hold down the Ctrl key and tap the + key a couple times.

First, are bookmarks working normally on your Firefox right now? Here's what I mean: try adding a new bookmark. Can Firefox add it?

If so, good. If not, the rest of this won't work and we'll need to deal with the broken bookmarks feature first.

Restoring an Automatic Bookmark Backup

Usually Firefox makes automatic backups of your bookmarks that you can restore. This article has the steps to check what is available in your new post-Refresh profile and how to use it:

Restore bookmarks from backup or move them to another computer

If the Restore menu doesn't list any backups old enough to be useful, then the next step is to click the Choose File item at the bottom of the menu and point Firefox to:

Windows desktop => Old Firefox Data

Here you should file your old profile folder, which has a partially randomized name so we can't tell you the exact folder name. Usually part of it is "default". Anyway, double-click into that folder, then:

Windows desktop => Old Firefox Data => [profile folder] => bookmarkbackups

The bookmarkbackups folder should contain compressed files Firefox can restore. Each file should have the creation date and number of items coded into it. For example:

bookmarks-2020-07-12_1450_gibberish==.jsonlz4

That has 1450 items saved on July 12th.

Can you restore one of those?

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (1)

more options

Izbrana rešitev

Hi D, you can turn off the Caps Lock. On forums, that is considered SHOUTING. If the text is too small, try zooming: on your keyboard, hold down the Ctrl key and tap the + key a couple times.

First, are bookmarks working normally on your Firefox right now? Here's what I mean: try adding a new bookmark. Can Firefox add it?

If so, good. If not, the rest of this won't work and we'll need to deal with the broken bookmarks feature first.

Restoring an Automatic Bookmark Backup

Usually Firefox makes automatic backups of your bookmarks that you can restore. This article has the steps to check what is available in your new post-Refresh profile and how to use it:

Restore bookmarks from backup or move them to another computer

If the Restore menu doesn't list any backups old enough to be useful, then the next step is to click the Choose File item at the bottom of the menu and point Firefox to:

Windows desktop => Old Firefox Data

Here you should file your old profile folder, which has a partially randomized name so we can't tell you the exact folder name. Usually part of it is "default". Anyway, double-click into that folder, then:

Windows desktop => Old Firefox Data => [profile folder] => bookmarkbackups

The bookmarkbackups folder should contain compressed files Firefox can restore. Each file should have the creation date and number of items coded into it. For example:

bookmarks-2020-07-12_1450_gibberish==.jsonlz4

That has 1450 items saved on July 12th.

Can you restore one of those?