We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

One Email Account has Password Issue

  • 2 odgovora
  • 1 ima to težavo
  • Zadnji odgovor od jlcinfo

jlcinfo
jlcinfo
more options

I have used Thunderbird for several years with two emails from brighthouse.com (now spectrum). One of the accounts recently (2 week) started prompting for password and never accepts my password as valid. I still can get emails on it but can't send.

I am using the same password I use to get access to account on my second email account on Thunderbird, as well as the spectrum webmail app, and my cell phone without issue.

Attached are screenshots of the server settings for IMAP and SMTP. Your help would be appreciated.

I have used Thunderbird for several years with two emails from brighthouse.com (now spectrum). One of the accounts recently (2 week) started prompting for password and never accepts my password as valid. I still can get emails on it but can't send. I am using the same password I use to get access to account on my second email account on Thunderbird, as well as the spectrum webmail app, and my cell phone without issue. Attached are screenshots of the server settings for IMAP and SMTP. Your help would be appreciated.
Priloženi posnetki zaslona

Vsi odgovori (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The outgoing server should use STARTTLS security on 587 with 'normal password' authentication. Also, make sure the jlc account sends on the Spectrum smtp and the jcabrera account sends on the Charter Communications smtp (bottom of right pane, first picture).

https://www.spectrum.net/support/internet/mobile-email-setup

Koristno?

jlcinfo
jlcinfo Lastnik vprašanja
more options

So, I called Spectrum and they said I had to reset password. I did not change anything else. It works now. Go figure.

Koristno?

Vprašajte

Če želite objaviti odgovor, se morate prijaviti v svoj ​​račun. Če računa še nimate, zastavite novo vprašanje.