Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Favicons disappear and other gray icons (globe or padlock) show up.

  • 3 odgovori
  • 1 ima to težavo
  • 15 ogledov
  • Zadnji odgovor od cor-el

shm432
shm432
more options

I started facing this problem recently where the favicons which should be showing adjacent to the URLs, have disappeared and only gray globes are showing. I searched online and found this article where it is made clear that Mozilla deleted all favicons and only gray globes, gray padlocks, green padlocks or gray exclamation marks are shown. https://blog.mozilla.org/ux/2012/06/site-identity-ui-updates/ http://www.californiality.com/2012/07/mozilla-firefox-deletes-favicons.html

I went through this page - https://support.mozilla.org/en-US/questions/933863#answer-357481 , which made it clear that for major websites, a green padlock should be showing . Even then, when I use Firefox, major websites like google.com or youtube.com are showing gray globes instead of green padlocks.

I tried updating Firefox from 14 to 16.0.1 (which has been debugged by Mozilla and is fit to install and run - http://www.bbc.com/news/technology-19917466 )

I scanned the Mozilla folder in Program Files with and antivirus.

I found this add on which restores Favicons, but am not sure about it. - https://addons.mozilla.org/en-US/firefox/addon/favicon-restorer/ .

I really think there is a trojan or virus which is causing this and am really concerned about the security of my PC and personal information. Please, someone help me out.

I started facing this problem recently where the favicons which should be showing adjacent to the URLs, have disappeared and only gray globes are showing. I searched online and found this article where it is made clear that Mozilla deleted all favicons and only gray globes, gray padlocks, green padlocks or gray exclamation marks are shown. https://blog.mozilla.org/ux/2012/06/site-identity-ui-updates/ http://www.californiality.com/2012/07/mozilla-firefox-deletes-favicons.html I went through this page - https://support.mozilla.org/en-US/questions/933863#answer-357481 , which made it clear that for major websites, a green padlock should be showing . Even then, when I use Firefox, major websites like google.com or youtube.com are showing gray globes instead of green padlocks. I tried updating Firefox from 14 to 16.0.1 (which has been debugged by Mozilla and is fit to install and run - http://www.bbc.com/news/technology-19917466 ) I scanned the Mozilla folder in Program Files with and antivirus. I found this add on which restores Favicons, but am not sure about it. - https://addons.mozilla.org/en-US/firefox/addon/favicon-restorer/ . I really think there is a trojan or virus which is causing this and am really concerned about the security of my PC and personal information. Please, someone help me out.

Vsi odgovori (3)

shm432
shm432 Lastnik vprašanja
more options

I'm sorry, but I forgot to mention in my question above that the favicons are showing in the Bookmarks toolbar and on the Tabs.

ideato
ideato
more options

Hi shm432

google and youtube don't use Extended Validation Certificate only web sites with this validation came up with green padlock plus the name of the company or organization, like paypal , banks (bank of america) see for more info : How do I tell if my connection to a website is secure?.

you don't have trojan or virus which is causing this, just the sites don't use the specific validation certificate.


thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that websites that have mixed content (from an HTTP link) will show the basic globe and not the padlock.

You can verify that by clicking the Site Identity Button.

The YouTube site (https://www.youtube.com) is one of the websites that have this kind of (image) files included and thus won't have a padlock.