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After upgrading FireFox to V 26.0 Real Player does not load. I downloaded Real P but it will not execue. Says "side by side config is incorrect. Please see th

pauldmarch
pauldmarch
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Videos don't load, just black screen. Followed instructions and download Real Player. Real Player does not execute, provides message "The application failed to start because its side-by-side configuration is incorrect. Please see application event log or use the command-line sxtrace.exe tool for more detail."

Can you please tell me where to go from here?

Videos don't load, just black screen. Followed instructions and download Real Player. Real Player does not execute, provides message "The application failed to start because its side-by-side configuration is incorrect. Please see application event log or use the command-line sxtrace.exe tool for more detail." Can you please tell me where to go from here?

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iamjayakumars
iamjayakumars
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Hi, its microsoft issue, please go-through the below link