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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

SubFolders disappeared-Can see them in Windows Explorer but not in TB

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 9 parje
  • Përgjigjja më e re nga Matt

MoeHamdan
MoeHamdan
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I have folders under Inbox and again additional subfolders off folders. They all disappeared. I can browse out to the folder and see them and the 26 or so .msf files but I can't get them to link to Thunderbird.

I am running windows 7 and TB 24.6 using IMAP

I have completely removed TB and reinstalled it, renamed and recreated a windows profile and with the same results.

Another person has access to the e-mail account but they save their IMAP e-mails to a different directory location and they can see all the e-mails and subfolders.

I have folders under Inbox and again additional subfolders off folders. They all disappeared. I can browse out to the folder and see them and the 26 or so .msf files but I can't get them to link to Thunderbird. I am running windows 7 and TB 24.6 using IMAP I have completely removed TB and reinstalled it, renamed and recreated a windows profile and with the same results. Another person has access to the e-mail account but they save their IMAP e-mails to a different directory location and they can see all the e-mails and subfolders.

Krejt Përgjigjet (1)

Matt
Matt
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  • Top 10 Contributor
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Help menu (alt+H) >Troubleshooting information

Click the show folder button for your profile Close Thunderbird

In Windows explorer delete the file Foldertree.json.

Restart Thunderbird.