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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Can't reset password for FF Account

Mark A. Hershberger
Mark A. Hershberger
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I'm trying to reset the password on my FF Account. Every time I ask for a reset link, The link that I'm given results in a page that says "Reset password link expired"

I've no clue how to get past this.

I'm trying to reset the password on my FF Account. Every time I ask for a reset link, The link that I'm given results in a page that says "Reset password link expired" I've no clue how to get past this.

Ndryshuar nga Mark A. Hershberger

Krejt Përgjigjet (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure to allow cookies for the accounts.firefox.com domain.

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Mark A. Hershberger
Mark A. Hershberger I zoti i pyetjes
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I experienced this is with a fresh installation of FF on a new computer. I just checked the cookies and there was only one (__cookie_check) from accounts.firefox.com.

Since this is a new installation of a fresh download, I don't think cookies had anything to do with it.