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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

This morning my password failed, even tho I changed nothing

  • 3 përgjigje
  • 2 e kanë hasur këtë problem
  • 14 parje
  • Përgjigjja më e re nga user01229325

bpurple47
bpurple47
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I am unable to access my email account. I get the following message: Sending of password for user Purpnet did not succeed. Mail server pop.verizon.net responded: Authentication failed

I did nothing to incur this failure. Can you help?

Since I cannot access my email, please respond at bob.purple@jamaicanjeemsproducts.com

Thank you.

I am unable to access my email account. I get the following message: Sending of password for user Purpnet did not succeed. Mail server pop.verizon.net responded: Authentication failed I did nothing to incur this failure. Can you help? Since I cannot access my email, please respond at bob.purple@jamaicanjeemsproducts.com Thank you.

Zgjidhje e zgjedhur

we get to respond at the email address you specify in the forum.

Please post your account settings from Troubleshooting information on the help menu. I guess Verizon have finally turned off some legacy settings that have not been updated, that is the usual cause anyway. Or your anti virus is having a spasm, but lets try the easy stuff first.

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Krejt Përgjigjet (3)

Matt
Matt
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  • Top 10 Contributor
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Zgjidhja e Zgjedhur

we get to respond at the email address you specify in the forum.

Please post your account settings from Troubleshooting information on the help menu. I guess Verizon have finally turned off some legacy settings that have not been updated, that is the usual cause anyway. Or your anti virus is having a spasm, but lets try the easy stuff first.

bpurple47
bpurple47 I zoti i pyetjes
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Hi Matt...I called Verizon yesterday and was connected with someone (finally!) who was able to solve my problem. He was able to help me reset my password, which he speculates I had attempted the wrong password to access my email too many times, and Thunderbird shut me out. I simply couldn't figure out on my own how to rectify the situation. The problem resided at Verizon and, with their help, was resolved at Verizon. Thanks for getting back to me...

user01229325
user01229325
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FYI: Thunderbird does not shut anything out. Thunderbird cares nothing about your email password. Your providers server requests a password for your account and if you have saved one in Thunderbird it will provide it when asked. If anything cut you off it would be your providers server.