Firefox crashes
Firefox crashed 4/9/17 on each start-up attempt, crash report window appeared however an error occurred therefore report could not be sent. Followed all instructions to the point of a clear reinstall but the crash occurred again at attempted start-up, with same experience regarding attempt to submit crash report. So removed Firefox again. I've no idea what to do next! Assistance would be appreciated, Thanks in anticipation.
Zgjidhje e zgjedhur
As of Firefox 53 in March 2017, WinXP and Vista won't be supported any longer. http://www.ghacks.net/2016/09/27/firefox-53-no-support-for-windows-xp-or-vista/
https://support.mozilla.org/en-US/kb/end-support-windows-xp-and-vista?cache=no
Lexojeni këtë përgjigje brenda kontekstit 👍 1Krejt Përgjigjet (4)
What's your computer system and Firefox version?
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Hi FredMcD, Thanks for your reply, I'm a novice at all this so bear with me. The system is Win XP and Firefox version 52.3, I'm now using Opera as a fall-back having reinstalled Firefox which still won't open, I keep getting the crash-report window which doesn't function. I followed your suggestions but still get the crash-report window which still doesn't function and Firefox doesn't restart...I may give up the ghost! Thanks again for your assistance.
Hi FredMcD, red faced with embarrassment here...I said I was a novice. Just learned that Firefox is no longer supporting Windows XP from September 2017. I think there is a new PC/OS in my immediate future! There's always a silver lining. :-)
Zgjidhja e Zgjedhur
As of Firefox 53 in March 2017, WinXP and Vista won't be supported any longer. http://www.ghacks.net/2016/09/27/firefox-53-no-support-for-windows-xp-or-vista/
https://support.mozilla.org/en-US/kb/end-support-windows-xp-and-vista?cache=no