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HELP!!! How to fix missing messages on right pane from one single email account?

  • 5 përgjigje
  • 1 e ka hasur këtë problem
  • 12 parje
  • Përgjigjja më e re nga Diana G.

Diana G.
Diana G.
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I am using Mozilla Thunderbird to manage multiple email addresses. After the last update, one email addresses is not showing the messages on the right side. The email account and respective folders still show on the left pane with all the other accounts, but this one single account doesn't show the messages, the right page appear white.

I am using Mozilla Thunderbird to manage multiple email addresses. After the last update, one email addresses is not showing the messages on the right side. The email account and respective folders still show on the left pane with all the other accounts, but this one single account doesn't show the messages, the right page appear white.
Foto të bashkëngjitura ekrani

Ndryshuar nga Diana G.

Zgjidhje e zgjedhur

Try this: right-click the BMG folder, Properties, Repair Folder.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (5)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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I notice you are using 'Unified' view.

Menu icon > Folders > select 'All' Does this then display all that accounts folders and emails?

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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If reselecting Menu icon > Folders > select 'Unified' OR 'View' > Folders' > 'Unified' does not show those emails try the following.

In Thunderbird View > Folders > select 'All' Help > Troubleshooting Information click on 'Open Folder' button A new window opens showing contents of profile name folder.

Exit thunderbird now. Click on 'Mail' folder to see contents Delete: 'smart mailboxes' folder

Start Thunderbird

'View' > Folders' > 'Unified'

Diana G.
Diana G. I zoti i pyetjes
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Thank you for your responses. However, none of these fixes addressed the situation. Here is a short video of the issue in hopes that someone can help me: https://dianagiorgetti.com/wp-content/uploads/2019/09/Thunderbird-Video-.mp4

sfhowes
sfhowes
  • Top 25 Contributor
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Zgjidhja e Zgjedhur

Try this: right-click the BMG folder, Properties, Repair Folder.

Diana G.
Diana G. I zoti i pyetjes
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sfhowes!!! I love you!!! You saved my life. Thank you very much!.