We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

thunderbird thinks this message is junk mail

  • 8 përgjigje
  • 1 e ka hasur këtë problem
  • 8 parje
  • Përgjigjja më e re nga Birdbrain

more options

I get this message in a majority of my email even though I have turned off all junk mail processing. "thunderbird thinks this message is junk mail". How can I make it stop?

I get this message in a majority of my email even though I have turned off all junk mail processing. "thunderbird thinks this message is junk mail". How can I make it stop?

Krejt Përgjigjet (8)

more options

Mark the message 'As Not Junk'.

more options

I do and the next time I get one, it too is marked as junk. Junk never learns.

more options

Who is your email provider?

more options

I have 4 and it does this all of them. Gmail is one.

more options

If your accounts are IMAP, try to log on to your account via webmail, and mark those messages as 'Not Junk' on the server.

more options

All are POP3.

more options

What anti virus do you have that is purporting help you with your security and probably messing up your mail?

Turn off ALL mail related functions in the anti virus, scanning scam detection and spam and phishing stuff and see if you new mail still gets marked as spam.

more options

I also have legit messages going to Bulk Mail that are not junk and have done everything that is suggested in this and other posts on this topic:

  • Verified that Thunderbird is flagging these messages, not the provider
  • Regular try to train Thunderbird by clicking "Not Junk" for these messages (when I do, they appropriately and automatically go to the Inbox)
  • Put the "good" addresses in my address book
  • Set "Do not automatically mark mail as junk" for both Collected and Personal addresses
  • Clicked "Reset Training Data"
  • Disable "Allow antivirus clients to quarantine individual incoming messages"

I see MANY posts in this forum about it which tells me there is a lot of time wasted by many on this. If not a bug, then it is something way too complicated and could be be simplified.

Anyone have any other suggestions...?