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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Can't open work email (outlook with portal)

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga FredMcD

Danyo
Danyo
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Since update around 2-3 months ago, I have been unable to open my work email in my Firefox browser. Works fine in other browsers, but I prefer Firefox and would like to make it work again like it used to. My work uses the a portal in the outlook email and it still lets me sign in like everything is good. I get to the pop-up that asks if you want to stay logged in and after that I get a solid white screen...nothing else.

Since update around 2-3 months ago, I have been unable to open my work email in my Firefox browser. Works fine in other browsers, but I prefer Firefox and would like to make it work again like it used to. My work uses the a portal in the outlook email and it still lets me sign in like everything is good. I get to the pop-up that asks if you want to stay logged in and after that I get a solid white screen...nothing else.

Krejt Përgjigjet (1)

FredMcD
FredMcD
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Danyo said
I get to the pop-up that asks if you want to stay logged in

When does this happen? Is that a message from the website or the browser?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}