Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Internet Connecton

praado
praado
more options

My Firefox browser accessed the internet until a day ago. Now its unable to load pages. Computer’s network connection is good. I did a firewall check. I even excluded the browser from firewall checks to no avail. The only alternative remaining is resetting the browser. Any suggestions will be appreciated.

Thanks.

My Firefox browser accessed the internet until a day ago. Now its unable to load pages. Computer’s network connection is good. I did a firewall check. I even excluded the browser from firewall checks to no avail. The only alternative remaining is resetting the browser. Any suggestions will be appreciated. Thanks.

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi praado, how does Firefox describe the problem in the error page -- can you copy/paste the text of the message into a reply (here at https://support.mozilla.org/questions/1395670 - not by email).

For example, if Firefox says the site can't be found, that could be a problem with the DNS lookup. This article describes how to switch DNS services: Firefox DNS over HTTPS.

If Firefox says it couldn't make a secure connection, the page may list an error code similar to SEC_ERROR_SOMETHING (either in the main body or after clicking an Advanced button). This article describes the main codes: How to troubleshoot security error codes on secure websites.

If Firefox says the connection timed out, or gives some other explanation, that would be a useful clue. Or if you get a completely blank page, etc.