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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

When I rebooted my system, Firefox said that it was disabling my Norton antivirus. Why? And where can I find an update that Firefox will allow?

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Mariesa91991

Mariesa91991
Mariesa91991
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I updated iTunes, and when I rebooted my system and started Firefox, I received a message that Firefox was disabling my Norton security package! I didn't upgrade Firefox, and Norton has always worked with it. I do not understand what happened.

PLEASE HELP! I live and work in Firefox!

I updated iTunes, and when I rebooted my system and started Firefox, I received a message that Firefox was disabling my Norton security package! I didn't upgrade Firefox, and Norton has always worked with it. I do not understand what happened. PLEASE HELP! I live and work in Firefox!

Krejt Përgjigjet (2)

philipp
philipp
  • Moderator
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hello Mariesa91991, your core norton security product is still working and protecting your system - only the toolbar part that integrates into firefox got disabled. however this is easily solvable, please run symantec liveupdate to get the latest version of the toolbar from norton that is compatible with firefox 17: https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-17-Support-for-Norton-Toolbar/td-p/853416

Mariesa91991
Mariesa91991 I zoti i pyetjes
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Hi madperson. Thank-you so much for clarifying that. I hope you are right, but FF didn't specifically state what part or parts of FF they were disabling. If this is what FF disabled (and you are right, it looks like Norton is still running to protect my system), then they need to do a better job with their messages!

Again, thank-you for your quick response to my message!