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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Unable to use firefox. It open up to a blue screen then shuts down my computer before i can even read it. Cant uninstall it either since i cant get on it. Help!

  • 2 përgjigje
  • 3 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

clanceesmom
clanceesmom
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I have no way of opening my firefox to do anything. I can't even uninstall it because if accessed at all it shuts down my computer. The blue screen is only on a few seconds before it shuts down so I don't even have time to read what it says. When I tried installing troubleshooting it shut down the computer with the blue screen. Windows says Problem Event Name: BlueScreen OS Version: 6.0.6002.2.2.0.768.0 Local ID 1033

I have no way of opening my firefox to do anything. I can't even uninstall it because if accessed at all it shuts down my computer. The blue screen is only on a few seconds before it shuts down so I don't even have time to read what it says. When I tried installing troubleshooting it shut down the computer with the blue screen. Windows says Problem Event Name: BlueScreen OS Version: 6.0.6002.2.2.0.768.0 Local ID 1033

Krejt Përgjigjet (2)

Nellus
Nellus
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Try to start window in safe-mode and verify if the problem is still present

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to use the log in the Event Viewer (eventvwr.msc) to get more information about this crash.