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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I have brought my computer from Indiana to Florida and now I can not use gmail. It says cookie mismatch, but I have did all that it said to fix it.

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 8 parje
  • Përgjigjja më e re nga cor-el

rayburn
rayburn
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I can load aol, facebook but unable to open gmail. I have deleted cookies and history.

I can load aol, facebook but unable to open gmail. I have deleted cookies and history.

Krejt Përgjigjet (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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As an experiment, try opening Gmail in a private window. Private windows use a separate set of "this session only" cookies so any cookies you still have should not be a factor.

To open a new private window, either:

  • Ctrl+Shift+p
  • orange Firefox button (or File menu) > New Private Window

Does Gmail working normally in that window?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that the cookies.sqlite file that stores the cookies is corrupted if clearing cookies doesn't work.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.