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Why wont jpeg image files attach to an email in outlook mail when using firefox?

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  • 3 имају овај проблем
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  • Последњи одговор послао harv1963

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I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load.

Using Internet Explorer there are no issues and photos attach as expected.

Please advise

I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load. Using Internet Explorer there are no issues and photos attach as expected. Please advise

Изабрано решење

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

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Одабрано решење

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

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Yes this solved the problem, many thanks.