Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

thunderbird not seeing my profile account info.

  • 1 одговор
  • 1 има овај проблем
  • 3 прегледа
  • Последњи одговор послао Matt

more options

Running WinXP. All my data is stored on a separate drive D:. Consequently my Thunderbird profile folders are stored there also. Have version 45.8.0 installed. The D: drive suddenly was unreadable by my system. I had a full backup of the drive but it was about a year old. I have some recovery software also and when run it was able to recover all my data along with the directory structures. I restored all the files to an empty/formatted drive. After disconnecting the old D: drive I changed the letter of the new drive to D; and gave it the same label as the original drive so the profile directory/path is the same as before. When I run TB it doesn't see my profile as it comes up as if its a clean install with no profile at all. If I run Help/Troubleshooting information it shows the Profile Folder correctly but under Mail and News Accounts it shows nothing. If I move the profile folder to a temporary folder and restore the same folder from the year old backup, everything works OK. If I compare both versions of the profile folders they seem similar except the recovered version from the old drive has a lot more mail etc. What could be missing that would cause TB not to recognize my Mail and News Accounts?

Running WinXP. All my data is stored on a separate drive D:. Consequently my Thunderbird profile folders are stored there also. Have version 45.8.0 installed. The D: drive suddenly was unreadable by my system. I had a full backup of the drive but it was about a year old. I have some recovery software also and when run it was able to recover all my data along with the directory structures. I restored all the files to an empty/formatted drive. After disconnecting the old D: drive I changed the letter of the new drive to D; and gave it the same label as the original drive so the profile directory/path is the same as before. When I run TB it doesn't see my profile as it comes up as if its a clean install with no profile at all. If I run Help/Troubleshooting information it shows the Profile Folder correctly but under Mail and News Accounts it shows nothing. If I move the profile folder to a temporary folder and restore the same folder from the year old backup, everything works OK. If I compare both versions of the profile folders they seem similar except the recovered version from the old drive has a lot more mail etc. What could be missing that would cause TB not to recognize my Mail and News Accounts?

Сви одговори (1)