Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Duplicates in TB 115 on IMAP accounts in both the inbox and sent folder

  • 25 одговорa
  • 1 има овај проблем
  • 16 прегледа
  • Последњи одговор послао chunnel

more options

I'm having an issue that's related to 115 as I didn't have this problem on 102. This is also not related to gmail, live.com, icloud or other exchange accounts, only my IMAP accounts are having this problem. I have it set to a unified folder and I display both sent and inbox in the thread. Some of the items in the inbox show twice and some, if not most of the items in the sent folder on the thread show twice as well.

I'm having an issue that's related to 115 as I didn't have this problem on 102. This is also not related to gmail, live.com, icloud or other exchange accounts, only my IMAP accounts are having this problem. I have it set to a unified folder and I display both sent and inbox in the thread. Some of the items in the inbox show twice and some, if not most of the items in the sent folder on the thread show twice as well.
Приложени снимци екрана

Сви одговори (5)

more options

Yes, the test message was titled, "Test 22". Yes, the content on both duplicates in TB 115 was identical so if I delete one, the other disappears too. The account is bryan@karlanfamily.com I highlighted it to the left. You can see in the pic that the email on top was to bryan@bryankarlan.com (my real estate address), which is having the same problem BTW as it's also with infomaniak (the emails that I am having duplicate on TB are only occuring with this provider). But as you can see, inside webmail of infomaniak that there is the original message, to bryan@bryankarlan.com, and the return message (sent message) from bryan@karlanfamily.com. No duplicates occur here, but inside of TB 115, the return message is duplicated. The "Bryan Me 2" is just saying how many message are in that thread, 2 messages.

more options

So far, all the images show what is in the 'Unified Inbox' and only in one particular mail account.

Do you see the duplicates in the mail account 'Inbox' folder? Do you see the duplicates in the mail account 'Sent' folder?

more options

Yes, sometimes I see duplicates in both the inbox and sent box. Only in unified view and only in TB 115. This didn't happen with the same profile in 102. This doesn't happen in Postbox which is based on TB102, nor in EMClient, Outlook, Mac Mail, MailMate, etc... This problem only occurs in 115. Is there any way I can get 102 back? I'm not impressed.

more options
more options

Thank you for looking into it. I'm glad it's being worked on.

  1. 1
  2. 2