We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

I received a full screen warning that my computer was threatened by worms and viruses and I should download "installer_2003-1_biz2". However, when I attempted to open it, I received a message that IT could harm my computer Is this from Firefox?

  • 6 одговорa
  • 3 имају овај проблем
  • 2 прегледа
  • Последњи одговор послао SHABBONA_RR

more options

I received a full screen warning that my computer was threatened by worms and viruses and I should download "installer_2003-1_biz2". However, when I attempted to open it, I received a message that IT could harm my computer

Is this from Firefox?

I received a full screen warning that my computer was threatened by worms and viruses and I should download "installer_2003-1_biz2". However, when I attempted to open it, I received a message that IT could harm my computer Is this from Firefox?

Сви одговори (6)

more options

The warning message is not from Mozilla, and alerts like that are nearly always scams trying to get you to install malware.

You should delete that file and then run a full scan with your anti-virus program, and additionally run some anti-malware programs to ensure that your computer has not been infected. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:

more options

Please don't fell for it and also use Report Web Forgery… so others are warned about this scam in the future.

more options

You should never respond to such a pop-up in any way and avoid clicking any OK or Cancel buttons.
Only trust your own security software.
Such pop-ups are only meant to seduce you do download a program and get infected with malware (virus).
If even using the Close X on the pop-up start a download then you may need to use the task manager to close Firefox and delete sessionstore.js in the Firefox Profile Folder to prevent Firefox from restoring that page on the next start.

more options

Thanks for all the help on this. Firefox is so good at blocking things like this that it took me by surprise, and I wondered if it could actually be from Mozilla. When I received the warning that it was from another computer, I backed out right away, but asked the question, anyway.

I have since deleted the files and since I never started any download, apparently no harm to my computer. At the first opportunity, I will advise Mozilla of this.

SHABBONA_RR

more options

OK, now I'm lost again. I clicked the Report Web Forgery, and get all kinds of information except how I actually do that.

SHABBONA_RR

more options

OK, I figured it out, but I'm not sure Firefox got my report. I hope so

SHABBONA_RR