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I tried the upgrade and keep getting the box that says "your computer must be restarted to complete a previous upgrade" and will not complete after restaerting.

  • 3 одговорa
  • 4 имају овај проблем
  • 4 прегледа
  • Последњи одговор послао Vivek

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I tried to upgrade Firefox and now I keep getting this box when I try to start Firefox that says "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I click yes and the computer reboots but I get the same message when I try to start Firefox. It will not let me remove Firefox either. Ineed help getting this working again. Please!

I tried to upgrade Firefox and now I keep getting this box when I try to start Firefox that says "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I click yes and the computer reboots but I get the same message when I try to start Firefox. It will not let me remove Firefox either. Ineed help getting this working again. Please!

Изабрано решење

Сви одговори (3)

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Hi,

Please try deleting the updates.xml file and the updates folder in the Firefox installation directory, if present.

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Solved my problem, thanks!

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Одабрано решење

You are welcome :)