Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I cannot find where to input my passcode from my iOS devices

  • 4 svar
  • 3 har detta problem
  • 2 visningar
  • Senaste svar av Jill.

Jill.
Jill.
more options

My Firefox browser on my iPad froze completely and I deleted the app then reinstalled it. Now I cannot sync as !) I cannot find anywhere to input the passcode on my pc 2) I do not have a note of my recovery key 3) I do not have the option in the sync menu on the pc to 'link' the device.

Can anyone help me to re sync my iOS device please?

My Firefox browser on my iPad froze completely and I deleted the app then reinstalled it. Now I cannot sync as !) I cannot find anywhere to input the passcode on my pc 2) I do not have a note of my recovery key 3) I do not have the option in the sync menu on the pc to 'link' the device. Can anyone help me to re sync my iOS device please?

Vald lösning

Thank you Michael, hopefully there will be something soon. In the meantime I will delete this app - it's a shame, because it worked fine until the latest upgrade.

Läs svaret i sitt sammanhang 👍 0

Alla svar (4)

Michael Verdi
Michael Verdi
more options

Hi,
It sounds like you are talking about Firefox Home and I'm sorry to say that the app is no longer supported and won't work with sync in Firefox 29.
-Michael

Jill.
Jill. Frågans ägare
more options

Thank you Michael. Is there an app that does work?

Michael Verdi
Michael Verdi
more options

I'm sorry, there isn't. We have Firefox for Android that will sync with desktop Firefox but we don't have anything for iOS right now.

- Michael

Jill.
Jill. Frågans ägare
more options

Vald lösning

Thank you Michael, hopefully there will be something soon. In the meantime I will delete this app - it's a shame, because it worked fine until the latest upgrade.