Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Thunderbird automatically deletes the server message.

more options

Thunderbird automatically deletes the server message.

Happened 2 times, with e-mail sent by the same person. The mesagem disappears and can not find in any folder. Not in the trash and not in spam. It is also not in webmail. What is it?

I'm using Windows 7 with AVG antivirus, MalwareBytes and ZoneAlarm Firewall.

Ps .: The messages that were excluded had no attachments.

Thunderbird automatically deletes the server message. Happened 2 times, with e-mail sent by the same person. The mesagem disappears and can not find in any folder. Not in the trash and not in spam. It is also not in webmail. What is it? I'm using Windows 7 with AVG antivirus, MalwareBytes and ZoneAlarm Firewall. Ps .: The messages that were excluded had no attachments.

Alla svar (2)

more options

My Thunderbird version: 31.6.0

more options

Hello isaipanelinha,

Try this link: https://support.mozilla.org/pt-BR/questions/1017509